If you are a federal employee, your LAN ID is typically your first initial, middle initial, and last name, in all lower case letters with no spaces. It could include a number to avoid duplication. For example, if your name is Jane Ann Ticonderoga, then your LAN ID would be: jaticonderoga.
Note: Contractors LAN IDs begin with CTCR. If you do not know your LAN ID, you can contact the Help Desk at (202) 753-0845 or toll-free (833) 200-0035, 8:30 am to 6:00 pm EST Monday-Friday, except holidays. You can also email the Help Desk at: Support@golearnportal.org or genearate a Help Desk ticket by selecting Help Desk.